Consumer Guarantees
Under Australian Consumer Law (ACL), contracts for goods and services come with automatic consumer guarantees that cannot be excluded. If a business fails to meet these guarantees—such as providing goods of acceptable quality or services with due care and skill—the consumer may have the right to remedies, including repair, replacement, refund or compensation for consequential loss.
Unfair Contract Terms
ACL prohibits unfair terms in standard form consumer and small business contracts. If a term is found to be unfair (e.g. one that causes a significant imbalance in rights and obligations), a court can declare it void. This can affect breach of contract claims where one party attempts to enforce an unfair provision.
Misleading or Deceptive Conduct
Section 18 of ACL prohibits businesses from engaging in misleading or deceptive conduct in trade or commerce. If a party enters a contract based on false or misleading representations, they may have grounds to claim damages or seek to have the contract rescinded.
Remedies Beyond Contractual Breaches
ACL provides additional statutory remedies beyond traditional contract law, including pecuniary penalties, injunctions and corrective advertising. The ACCC (Australian Competition and Consumer Commission) and state regulators can also take enforcement action.
Interaction with Common Law and Statute
While breach of contract claims under common law focus on terms explicitly agreed upon, ACL provides additional statutory rights that can override or supplement contractual terms. This means a party may have legal recourse even if the contract itself doesn’t explicitly provide a remedy.